All alcohol orders are processed and fulfilled by licensed third-party retailers on the Bottle Nexus network. The checkout functionality is provided solely for the convenience of our consumers.
Koolau Distillery does not sell, offer to sell or solicit sales of alcohol through koolaudistillery.com. Koolau Distillery markets it’s whiskey on its website and offer customers a checkout buy button iframe embed to shopkoolaudistillery.com where customers can buy the product on a licensed retailer site such as ours. Through this website, you learn about the whiskey, including its price. The offer to purchase the whiskey ultimately is from the Retailer. If you decide to purchase the whiskey, you make the payment to the Retailer and the Retailer fulfills your order, including the delivery of the purchased whiskey. This arrangement is not meant to facilitate any improper furnishing of inducements by any manufacturer, importer, supplier, wholesaler or distributor of whiskey to any retailer of alcoholic beverages or to facilitate any improper exclusionary practices by any alcohol beverage licensee. This service may be limited or not available at all in some places due to local law or other restrictions.
Shipping is carried through UPS to states where permitted. A signature of a person who is 21 years of age and older is required for delivery. We do not sell to anyone who is less than 21 years of age.
You may track your order on UPS.com and the link provided at checkout. If you experience any issues please reach out to us and we will be more than happy to assist.
Shipping of express orders will abide delivery times set by UPS. Express orders are prioritize by our retailer store but please understand we might be busy to process and ship your orders on the same day we receive your order, so allow up to 3 days for processing and then we will hand it to UPS to handle the rest.